By completing and submitting this Client Intake and Referral Form, you acknowledge and agree to the following terms and conditions:
9.1 Collection of Personal Information
Abilitive Pty Ltd (ABN: 84 643 123 559) collects personal and sensitive information through this form for the purpose of assessing your suitability for NDIS-funded disability support services and, if approved, delivering those services in accordance with your NDIS plan.
9.2 Privacy and Data Protection
All personal information collected will be handled in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth), the Health Records Act 2001 (Vic), and the NDIS Practice Standards. Information will be stored securely and only accessed by authorised Abilitive staff involved in your intake, service planning, and delivery.
9.3 Use and Disclosure
Your information will only be used for the purposes stated in this form. Abilitive will not disclose your personal information to third parties without your prior written consent, except where required by law, the NDIS Quality and Safeguards Commission, or in the event of an emergency to protect your health and safety.
9.4 Accuracy of Information
You confirm that all information provided in this form is true, accurate, and complete to the best of your knowledge. You agree to notify Abilitive promptly if any information changes.
9.5 Intake Only — Not a Service Agreement
Submitting this form is an expression of interest only and does not constitute a binding Service Agreement. A separate NDIS Service Agreement will be provided for review and signature before any services commence.
9.6 Consent to Contact Third Parties
Where indicated, you consent to Abilitive contacting your Support Coordinator, Plan Manager, health professionals, or other relevant parties listed in this form for the purpose of coordinating your supports.
9.7 Withdrawal of Consent
You may withdraw your consent or request deletion of your personal information at any time by contacting Abilitive at admin@abilitive.com.au. Withdrawal of consent may affect our ability to assess or deliver services.
9.8 Record Retention
Abilitive will retain records in accordance with the NDIS (Provider Obligations) Rules and applicable Victorian and Commonwealth record-keeping requirements. Records will be securely destroyed once the retention period has expired.
9.9 Complaints
If you have concerns about how your information has been handled, you may lodge a complaint with Abilitive directly at admin@abilitive.com.au, the NDIS Quality and Safeguards Commission (1800 035 544), or the Office of the Australian Information Commissioner (OAIC).
9.10 Limitation of Liability
Abilitive accepts no liability for inaccurate, incomplete, or outdated information provided in this form. It is your responsibility to ensure the information you supply is correct.